J. Randall "Randy" Waterfield has led Waterfield Group since 1999 and has identified many strong investment opportunities for the organization. J. Randall Waterfield and Waterfield Technologies recently acquired PDT Communications, a contact-center solutions provider with a history of success and growth.
As partners, Waterfield Technologies and PDT Communications will be able to provide innovative business solutions, including implementation, delivery, and support within the contact-center field. PDT Communications offers more than four decades of experience in this area and has worked with Fortune 500 companies, government agencies, the Department of Defense, and small- to mid-sized businesses.
By coming together, Waterfield and PDT will be able to offer expertise and certification in multiple platform types, including Aspect, Avaya, Genesys, and Cisco. They will also be able to share in Waterfield's customer base and wide variety of solutions while still offering the same quality contact-center services for which PDT is already known. Under the Waterfield banner, the organizations will also be able to serve a broad range of vertical industries.
As partners, Waterfield Technologies and PDT Communications will be able to provide innovative business solutions, including implementation, delivery, and support within the contact-center field. PDT Communications offers more than four decades of experience in this area and has worked with Fortune 500 companies, government agencies, the Department of Defense, and small- to mid-sized businesses.
By coming together, Waterfield and PDT will be able to offer expertise and certification in multiple platform types, including Aspect, Avaya, Genesys, and Cisco. They will also be able to share in Waterfield's customer base and wide variety of solutions while still offering the same quality contact-center services for which PDT is already known. Under the Waterfield banner, the organizations will also be able to serve a broad range of vertical industries.